Jul 09 2008
Windows update kills ZoneAlarm
The Windows Update that came out yesterday (July 8, 2008) somehow causes ZoneAlarm to not be able to get out to the Internet.
I could ping a web site address but could not browse to it.
Update July 11: Here’s Zone Alarm’s Fix (7.0.483.000): http://download.zonealarm.com/bin/cfu/en/zassAEN.html?ver=70_483_000&oem=1025_zl&offer=offer_pctuneup_en
Here’s more info from Zone Alarm: http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
If all you’ve done at this point is to disable ZoneAlarm, here’s a fix;
- Open up Control Panel, Add Remove Programs
- Click the box at the top for Show Updates
- Scroll down (for me close to the bottom) and find Security Update for Windows XP (KB951748)
- Remove it
- Reboot
Foreverwarm Consulting offers proactive computer and network support and ideas. Our business is to prevent computer and network failures in your business.
