Jul 03 2009

Server 2008 random file locking problem

Published by technicalguy at 8:25 am under Blogroll

I ran into a problem yesterday with a new installation of Server 2008 that was periodically locking files and folders.

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Logs revealed nothing, the backup was not running, and it only happened occasionally. However when it happened it would sometimes lock out a whole public folder. To make matters worse, Outlook files were stored on the server and were also getting locked and hanging Outlook.

Here’s the solution:

Symantec Endpoint Protection 11 MR2 has a known issue that causes this.

You must upgrade to the the current version (currently 11.0.4202), here’s the link.

(or if you need to, copy/paste this url: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008061812370848?Open&seg=ent)

Need help or technical information? Call Foreverwarm Consulting’s mobile support number at 604-715-5107

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